FAQs

ATM/Debit Cards

Would you like CASH BACK when you make a purchase from your debit card?

Tired of trying to find an ATM that won't charge you for a transaction? We have an easier way for you to get cash! When you make a purchase using your First Security Bank Debit Card, you may now ask the clerk for "cash back". Most businesses that allow you to "swipe" your card have this feature. You need to select the "debit" and enter your PIN. The terminals should respond back "would you like cash back?"  If you do, enter the dollar amount that you would like back. The entire purchase amount, including the cash back will be deducted from your account. What an easy way to get some cash without searching for surcharge free ATM's!

Where can I find a surcharge free ATM?

Click here to visit the Surcharge-free ATM Locator

What is the difference between DEBIT or CREDIT?

It's time to pay for groceries at the supermarket. You tell the cashier you are paying with your First Security Bank Debit Card. He then asks, "DEBIT or CREDIT?" Ever wonder why you are asked this question?

The merchant is simply asking how you would like the transaction to be processed.  No matter how you respond, "DEBIT or CREDIT", the purchase will be deducted from your checking account. The main difference between the two is how you elect to authorize the sale. By selecting "CREDIT" you must sign your name to authorize the sale. If you select "DEBIT" you must use your PIN to authorize the sale.

What is the daily limit for a debit card?

The daily limit for purchases on your debit card is $1,000/day and for cash withdrawals is $209/day.

What do I do if I lose my ATM or debit card?

Call the Bank immediately!  We will be able to deactivate your card and re-issue you a new one.  If it is during non-banking hours, call 1-800-554-8969 to report the card lost or stolen.

How long does it take to get a debit card?

You should receive your card within 5-7 days of ordering it.  Please note, the card comes in a plain white envelope and the PIN comes separately a couple days after the arrival of your card for security reasons.

Can I get a debit card and what are the charges?

As long as you have a checking account, you can have a debit card.  There is NO fee!

 

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